Stable referrals. Predictable admissions. A facility partner who calls you first. If you built your census on skilled nursing, you didn't do anything wrong. You did what the market rewarded.

The industry is celebrating "under 4 hours to bedside" like it just cracked the code. I need you to talk to an actual field rep. Because by the time your team is high-fiving over a 4-hour admission, three other hospices have already been to that room. The referral source who sent it didn't wait. They called the agency they trust — and that agency was there in thirty minutes. Thirty. Not because they had better software. Not because they had a bigger team. Because they had a r

Clinical onboarding and compliance education is mandatory and consulting vendors are available. Regulatory oversight is constant. But I see a gap, and CMS sees it too. Hospice sales training,

"What's your live discharge rate?" I've been in hospice sales for twenty years. I've sat in those rooms

The signal most agencies never see In every agency I work with, I can predict within ten minutes whether they have a signal system or not. Here is how I tell. I ask one question: "What did your reps hear or learn in the field yesterday?"

“Why are hospices suddenly saying no?” For some referral sources, it feels abrupt. One month a patient would likely qualify. The next month, the same diagnosis receives heavier scrutiny